Service domains
  • 16 Jul 2024

Service domains


Article summary

General Information

If you experience problems after allowing the domains below, please contact Professional Services.

If your firewall blocks access to our products, you may need to allow the following domains and ports.

Ports and domains

Allow the following domains and ports to ensure best global reach and speed:

Service

Type

CDN

Hosts

Protocol

Port

Video Playback Live Stream - Viewer/Audience

Streaming - Adaptive Media Delivery CDN

Yes

lspro-streaming.movingimage.com

HTTPS

443

Video Playback Live Stream - Viewer/Audience

Streaming - Adaptive Media Delivery CDN

Yes

lspro-streaming-1-primary.movingimage.com (same as lspro-streaming.movingimage.com)

HTTPS

443

Video Playback Live Stream - Viewer/Audience

Streaming - Adaptive Media Delivery CDN

Yes

lspro-streaming-1-backup.movingimage.com

HTTPS

443

Pre- and Post-Live Video Playback

VOD - HLS

Yes

vod.video-cdn.net

HTTPS

443

Pre- and Post-Live Video Playback

VOD - HLS

Yes

vod.video-cdn.net

HTTPS

443

New Relic

Monitoring

nr.movingimage.com

HTTPS

443

Manager API

GraphQL

lspro-manager.movingimage.com

HTTPS

443

LSPro - Frontend

Web Application

lspro.movingimage.com

HTTPS

443

Live Streaming - API

Stream Publishing

lspro-streaming-1-in-primary.movingimage.com

lspro-streaming-1-in-backup.movingimage.com

RTMP

1935

Live Streaming - API

Stream Publishing

lspro-streaming-1-in-primary.movingimage.com

lspro-streaming-1-in-backup.movingimage.com

RTMPS

1936

Live Streaming - API

Stream Publishing

lspro-streaming-1-in-primary.movingimage.com

lspro-streaming-1-in-backup.movingimage.com

SRT

6970 – 8000

Consumer (Viewer/Audience) API

GraphQL

lspro-consumer.movingimage.com

HTTPS

443

Chat - API

Chat Provider

ws-sendbird-lspro.movingimage.com

WSS

443

Chat - Websocket

Chat Provider

api-sendbird-lspro.movingimage.com

HTTPS

443

Authentication - SSO

login.movingimage.com

HTTPS

443

Asset Upload API

Asset Inbound

Yes

asset-in.video-cdn.net

HTTPS

443

Asset Download API

Asset Outbound

asset-out-cdn.video-cdn.net

HTTPS

443

Using custom domains

To use LiveStream Pro on a custom domain, follow the steps below:

  1. Create a Professional Services ticket. This ticket will enable you to track the progress of your custom domain configuration.

  2. Add a CNAME record to your DNS records.

  3. Ensure that the CNAME points to lspro-prod.azureedge.net

  4. Provide movingimage your Personal Information Exchange (PFX) certificate

  5. movingimage will carry out the necessary configurations for Azure and our identity provider.

Add a CNAME Record

A CNAME record is a type of DNS record that points a domain name to another domain name. In this case, you will need to create a CNAME record that points your custom domain to lspro-prod.azureedge.net

Provide Your PFX Certificate

Your PFX certificate is a file that contains your domain’s SSL certificate and private key. You can get your PFX certificate from your domain registrar or hosting provider. Once you have your PFX certificate, you need to provide it to movingimage. We will use it to configure Azure and our identity provider.

Wait for movingimage to configure Azure and identity provider

Once we have your PFX certificate, we will need some time to configure Azure and our identity provider. This process usually takes a few hours.

Once the configuration is complete, you will be able to use LiveStream Pro on your custom domain.


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