Event Access
  • 01 Apr 2025

Event Access


Article summary

Before you begin

Where required, you can restrict access of your livestreaming event.
The rest of this article describes the four ways you can do so.

Available options for restricting events

You restrict access to your event under the Event Access tab. Also you can configure a registration form for your event.

Event privacy options

Description

Public - anyone with the link

If enabled, anyone can access the event.

Optionally you can ask your viewers to enter e-mail address and name before they can see the content. You can also let your viewers verify their e-mail address with a pin code.

Restrict with access code

If enabled, viewers need an access code to access the event.

By default we generate a 6-digit code but you can edit it to define your own. We support text codes between 6 and 30 characters.

Restrict access to specific email adresses

If enabled, only viewers that are on the attendee list can access the event.. Optionally, you can ask your viewers to provide their name in the registration form.

In this option you need to provide a list of allowed participant emails. Both manual- and CSV-import are supported. You can also let your viewers verify their e-mail address with a pin code.

Require Single Sign-On

If enabled, viewers need to authorize using Single Sign-On to access the event.

This option must be first configured by our Professional Services. Consult this article.

Restrict access with an access code

You have the option to control who can enter your event with an access code, that is provided by you in the invitation before the event.

When you choose this option, you can use the auto generated access code or change it to a custom one.

Restrict access to specific email addresses

You can control who can register to your event by defining a list of allowed e-mail addresses.

To start creating a list of participants, select “Restrict access to specific email addresses” option and click “Add attendees” button.

A new window will be visible on the screen. You can start adding attendees by typing e-mail addresses or reach a whole group of people by using a wildcard.

How to use

You can add either a fully-qualified e-mail such as michael@company.com, or a wildcard domain such as *@movingimage.com

 In the second case, note that the wildcard * matches all e-mails under the movingimage.com domain.

Alternatively, you can use CSV file import to add long lists of e-mails.

How to use

Your CSV file needs to fit the following criteria:

  • Only 50000 emails can be uploaded in a single file

  • CSV file should only include 1 column

  • The delimiter in the file should be a comma (,)

  • If the list includes duplicates, the email will be only added once

After importing the CSV file you will see how many entries are correct and how many are invalid. You can click on invalid entries to correct them or delete from the list. After all entires are correct, you can save the list.

Important note

LiveStream Pro will ignore all duplicates and transform all e-mails to lower-case.

After adding all your attendees you can see the whole list of addresses. Each e-mail can be deleted or you can delete the whole list. In case you need to add more attendees, just go through the process above again.

Regarding pin verification

If you activate the email verification with pin code all users that join the event will receive a mail from ‘noreply@movingimage.com’ with a pin code. This pin code is needed to join the event and expires after 120 minutes.

Require Single Sign-On

You can require all viewers to authenticate through your configured Identity Provider.

Optionally, you can restrict access to selected SSO users or groups.

The following SSO parameters are supported:

  1. SSO emails

  2. SSO groups - require configuration by our Professional Services Team

  3. SSO UID - require configuration by our Professional Services Team

Registration

For public events and events that have restricted accesses to specific email adresses it is also possible to configure a registration form.

If you click on the ‘Edit form’ button you can define which registration fields you would like to activate for your event.

Regarding the chat

If you use the registration form for your event and want to use the non-anonymous chat, all messages from users will be displayed with the user's email address. If you also ask for a first and last name in the form, this name will be used as the chat name instead. If you want to learn more about the chat click here.

The configured free-text fields in the registration form are mandatory fields and have to be submitted by the viewers before they can enter the event. After the event has concluded you will be able to download an registered users report containing all collected data.

Verification via pin code

If you activate the toggle ‘Require email verification with pin code’ all users that want to access the livestream will receive a mail from noreply@movingimage.com.

In this mail they will receive a PIN that they have to enter in order to access the livestream.


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