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    Moderating Q&A
    • 01 Apr 2025
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    Moderating Q&A

    • Updated on 01 Apr 2025
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    Article summary

    Before you begin

    You must have already enabled the option Moderated Q&A in the Messaging tab

    Background

    This feature boosts audience communication and engagement. Participants can submit, view, and upvote questions, fostering an interactive and dynamic chat experience.

    Description

    As briefly mentioned in the Messaging article, you can

    • disable chat

    • enable unmoderated chat

    • enable moderated Q&A.

    If the option Moderated Q&A is enabled, moderators will see the following in the Studio:

    LSPro_QA1.png

    Column

    Description

    Newest

    Messages sent by participants. They need to be approved to become visible to all event participants

    Approved

    Messages that the moderator has approved. They are visible to event participants

    Declined

    Messages that the moderator has declined. These could be messages that do not meet community standards. The message remains visible only to the moderator and the original sender

    Upvote

    Participants and moderators can upvote messages or questions

    Workflow

    • Moderators receive messages from participants in real-time.

    • Moderators quickly review and approve participant messages, making them visible to other participants.

    • Moderators have the ability to decline questions that do not align with the guidelines or are inappropriate.

    • Participants can easily vote on approved messages to show their support or interest.

    • Moderators efficiently sort through upvoted questions and select the most popular ones to pass on to the presenter.

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