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Moderating Q&A
- 25 Nov 2025
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Moderating Q&A
- Updated on 25 Nov 2025
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Article summary
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Before you begin
You must have already enabled the option Moderated Q&A in the Messaging tab
Background
This feature boosts audience communication and engagement. Participants can submit, view, and upvote questions, fostering an interactive and dynamic chat experience.
Description
As briefly mentioned in the Messaging article, you can
disable chat
enable unmoderated chat
enable moderated Q&A.
If the option moderated Q&A is enabled, moderators will see the following in the Studio:
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Column | Description |
|---|---|
Newest | Messages sent by participants. They need to be approved to become visible to all event participants |
Approved | Messages that the moderator has approved. They are visible to event participants |
Answered | Messages that are marked as answered by the speaker or moderator. They are visible to event participants. |
Declined | Messages that the moderator has declined. These could be messages that do not meet community standards. The message remains visible only to the moderator and the original sender |
Upvote | Participants and moderators can upvote messages or questions |
Replying to a message
You can directly respond to messages within the moderated chat feature of LiveStream Pro.
When a message is approved, you can find the “Reply” button in the lower left corner.
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By clicking this button a new popup window appears. In this new window, you can write your answer, which will then be visible to all users below the original question. There is also an option to automatically move the question and answer to the “Answered” category to keep the chat organized.
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After answering, the question will look like this:
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Workflow
Moderators receive messages from participants in real-time.
Moderators quickly review and approve participant messages, making them visible to other participants.
Moderators have the ability to decline questions that do not align with the guidelines or are inappropriate.
Moderators are able to directly and publicly respond to questions in the chat.
Participants can easily vote on approved messages to show their support or interest.
Moderators efficiently sort through upvoted questions and select the most popular ones to pass on to the presenter.
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