User Management

Overview

To create and manage users, go to the Users page.

Here, you can:

• Create new users: Enter the user's name, email address, and password. You can also specify the user's role and permissions.

• Edit existing users: Change the user's name, email address, password, role, or permissions.

• Delete users: Permanently delete a user account.

• Deactivate users: Temporarily disable a user account.

• Send confirmation email: Resend the confirmation email to a user who has not yet confirmed their account.

Filter

To filter the user list, use the drop-down menu in the top right corner.

• Active: Only show active users.

• Active and Pending: Show active users and users who have not yet confirmed their account.

• All users: Show all users, including deactivated users.

• Deactivated: Only show deactivated users.

• Pending: Only show users who have not yet confirmed their account.

To sort the user list, click on the column name.

Create a new user

Follow these steps:

1. Click the Create button in the top left corner of the Users view.

   

2. Enter the user's email address.

3. (Optional) Select a user role from the drop-down menu.

4. Select the user's language from the drop-down menu.

   Default language if SSO is enabled

   If SSO is enabled and where available, the preferred language provided by your organization's active directory will be the user's language.

5. Activate the check box to send a confirmation link to the new user upon creation.

6. Click the Create user button.

Edit a user

Follow these steps:

1. In the list of all users, highlight the entry you want to edit.

2. In the right pane, you can edit the following information:

   • Language: Select the language for the user.

   • Email: The email address cannot be edited.

   • First name: (Optional) Enter the user's first name.

   • Last name: (Optional) Enter the user's last name.

   • Phone: (Optional) Enter the user's phone number.

   • Company: (Optional) Enter the user's company name.

   • Groups and Roles: A list of all groups this user belongs to, as well as their role within each group. These are assigned in the Roles Management area.

3. To assign roles to the user, click on the Assign roles button.

Delete a user

Deleting a user permanently removes all their information from your VideoManager Pro account. If you delete a user by mistake, you will need to create them again.

To delete a user, follow these steps:

1. In the list of all users, select the user you want to delete.

2. Click the Delete button at the top of the list.

3. In the confirmation dialog, click Delete again.